Amritsar Travel

Air Ticket and Flight Terms and Conditions


The air holidays and flights to Amritsar shown are ATOL Protected by the Civil Aviation Authority. Amritsar Travel ATOL number is ATOL 6770.  ATOL Protection extends to customers who book and pay in the United Kingdom. Click on the ATOL log if you want to know  more

Apply to all Bookings covered by ATOL No.6770.

    On receipt of your request (via the telephone or email) and deposit, we will confirm your booking and from that point cancellation charges apply. Please note that a telephone booking confirmation is as firmly confirmed as if it were made/confirmed in writing at that time.
    FLIGHT ARRANGEMENTS:- As airlines reserve the right to increase prices at any time the price shown on this confirmation invoice will ONLY be guaranteed once full payment is received. The payment of a deposit guarantees your seat, not the price.
    TAXES & CHARGES:- From time to time we are required to collect additional taxes or charges. You will be notified of this prior to ticket issue.
    GOVERNMENT ACTION:- Our Price Guarantee cannot cover increases due to direct Government action. e.g. the imposition of VAT or Passenger Levy.
    Details of airlines, flight numbers/schedules and destination airport will be shown on your invoice/confirmation. Ensure you check in at least three hours before departure. See note below regarding reconfirmation of all flights. We regret we are unable to guarantee specific aircraft types or airline or date and time of departure or service on board or mode of transport.
    It is a condition of our booking that all passengers are adequately insured at the same level or better than the insurance we offer. The client is herewith recommended to read any terms of any insurance effected to satisfy themselves as to the fitness of cover. The company will be pleased to quote you for insurance. Should insurance be declined the company will not be held responsible.
    The person making the booking becomes responsible to The Company for the payment of the total price of the arrangements for all passengers shown on the invoice.
    No booking will be confirmed unless the required deposit has been received by The Company.
    If you wish to change any item - other than increasing the number of persons in your party - and providing we can accommodate the change, you will have to pay an Amendment Fee per person which will be notified at the time of change. Otherwise any changes come under the terms of the Cancellation clause 11.
    A booking is only confirmed when payment or deposit is made. Once payment or deposit is taken, then the policy on cancellation and refunds is governed by the Airline policies and terms & conditions for each type of ticket. If you cancel or alter the confirmed booking for reasons other than as mentioned in clause 4 you must do so in writing.
    • Unless we advise you otherwise, all airline tickets are sold on the basis they are non refundable, non changeable, non extendable and non transferable
    • Where we make it clear that the tickets are Refundable Tickets, then any refund will be subject to the Airline cancellation charges and policies plus an additional administration fee of £50.00 per ticket. It may take a number of weeks to get a refund from the airlines and payment to you will not be made until we receive the cleared funds from the airlines
    • Where we make it clear that the tickets are allowed a date change, then any date change is subject to the Airline charges plus an additional administration fee of £25.00 per ticket.
    • All requests e.g. wheelchair will be made to the airline but we cannot guarantee they will be honoured by the airline and no liability will be accepted by us.
    • It is the passenger’s responsibility to check that all travel documents issued are correct. Once a Ticket has been issued, any changes to the ticket will be at the discretion of the airline and subject to any charges by the airline plus an additional administration fee of £25.00 per ticket.
    • The re-issue of any lost or damaged tickets is at the discretion of the airlines and subject to the Airline charges and policies plus an additional administration fee of £25.00 per ticket.
  9. Documentation

Your ticket is your document of travel and the information on the ticket is deemed correct unless you are otherwise advised by The Provider within 72 hours of departure. Please note that it is possible that your booking will be refused by a third party supplier over which The Provider has no control. Please note that you may require a visa or other documentation or approval for travel to your destination. It is your responsibility to ensure that you carry all necessary documentation and you should ensure that you have checked before you book whether there are any particular requirements for your trip. You are advised to contact the relevant Embassy Visa Unit and the British Passport Office to check your Visa requirements and Passport validity. In the event we are asked to reissue tickets that have been lost, destroyed or stolen and it is possible to do so, we reserve the right to pass on to you, any costs incurred to us as a result plus our own administration fee.

  1. Payment and Delivery of Travel Documentation

Unless otherwise stated in these terms and conditions, full payment for all products and services is required at the time of booking regardless of the arrangements being confirmed. Payment can be made by Switch/Delta cards and all major credit cards. The Provider reserves the right to charge you in addition for any handling fees incurred by it in relation to bookings made by credit or charge card. You will be notified of the relevant charges prior to issue of a confirmation invoice. In accordance with mail order regulations, all documents will be posted to the billing address of the credit/debit card holder. All documents are sent by either Royal Mail Special Delivery or First Class post, but The Provider will not accept responsibility for documents delayed mislaid or lost by the Royal Mail. Lost or mislaid tickets may require full payment to be made again, pending a refund of the original documents. The Provider reserves the right to pass on any charges relating to credit card charge backs. Refunds will not be paid until they have been received by The Provider from the relevant airline. Usually a delay of 8-10 weeks may be incurred but in some cases (e.g. lost tickets) this delay may be increased by up to 9 months.

    This contract is governed by the English Laws and any dispute arising between the parties is subject to the sole jurisdiction of the courts of


Apply to all bookings covered by an ATOL No. other than 6770 as shown overleaf. All conditions 1 to 11 apply as in A unless the company acts as an agent as mentioned below.
The Company act as agents only in transactions relating to flights, car hire, accommodation, package holidays etc. and book those facilities for you (the client) on behalf of the Supplier or Operator (the Principal). The Company are not the Principal and do not act as the Principal nor shall they be construed as being such by interference or otherwise. Your contract is with the Principal. The Company are not liable for the Principals actions, failures or omissions.


PASSPORTS, VISA AND HEALTH REQUIREMENTS - You are responsible for checking all these items and ensuring your travel documents are in order
Passport and Visa: You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date position in good time before booking/departure. We regret we can accept no liability if you are refused entry onto the flight or into any country due to failure on your part to carry the correct passport, visa or other documents required by any airline, authority or country. You must have a passport which is valid for six months after your intended date of return. You must check to ensure visa and health entry requirements for all countries visited including countries you may just be transiting through. This includes all stops made by the aircraft(s) even if you do not leave the aircraft or airport.
Health: Recommended inoculations for travel may change at any time and you should consult your doctor on current recommendations before you depart. Health requirements for your holiday destination are outlines in the Department of Health leaflet entitled “The Traveller's Guide to Health” (T4), which is available by calling 0800 555 777. It is your responsibility to ensure that you obtain the recommended inoculations, take all recommended medication and follow all medical advice in relation to your trip.
If you have any special requests, please advise us at time of booking. Although we will endeavour to pass any such requests on to the relevant supplier, we regret we cannot guarantee any request will be met. Failure to meet any special request will not be a breach of contract on our part. If you have any medical problem or disability which may affect your booked arrangements, you must advise us in writing at the time of booking giving full details. If we feel unable to properly accommodate your particular needs, we must reserve the right to decline/cancel your booking.
When you book with us, you accept responsibility for any damage or loss caused by you or any member of your party. Proper payment for any such damage or loss must be made at the time direct to the accommodation owner or manager or other supplier. If you fail to do so, you must indemnify us against any claims (including legal costs) subsequently made against us as a result of your actions We expect all clients to have consideration for other people. If our opinion or in the opinion of any other persons in authority you are behaving in such a way to cause or to be likely to cause distress, danger or annoyance to any third party or damage to property, we reserve the right to terminate your arrangements without notice. In this situation your total booking with us, including your return transportation arrangements, will immediately cease and we will not be responsible for paying any costs, expenses, refunds or compensation.
We accept no responsibility for and shall not be liable in respect of any loss or damage or alterations, delays or changes arising from unusual and unforeseeable circumstances beyond our control, such as war or threat of war, civil strife, industrial dispute including air traffic control disputes, terrorist activity, natural and nuclear disaster, fire or adverse weather conditions, technical problems with transport, closure or congestion of airports or ports, cancellations of schedules by scheduled airlines. You can check the current position of any country by telephoning the Foreign and Commonwealth Office’s Travel Advice Unit on 0870 606 0290
The Company will not be liable for any additional costs due to your failure to reconfirm flights. Reconfirming your flight at least 72 hours before departure is a minimum requirement.

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